faq

frequently asked questions

how do I determine the best size so i don't spend more than i need to?

We take the time to consult with you and based upon a few simple questions we can, first, offer a few sizes and price choices. Then, when you stop by, we will show you those sizes so you can visualize the best way to stack items in your storage unit. You may find that you can get by with a smaller sized unit than you thought and save even more.

what documents do i need to rent a storage unit?

A current valid legal government issued ID: Current Drivers License, Current Passport, Military ID

what is the minimum rental period?

One month only.

do i need to provide my own lock?

Yes, if you do not have one, we offer security padlocks and round stainless steel disc locks at very reasonable prices. Visit our Moving Supplies page to learn more.

vacate notice?

Seven Days Only.

do you send out invoices in advance?

This is an optional service. You can always call us to pay with your credit card securely. Or take advantage of our Free Auto-Pay program. It takes all the hassle out of havingto remember when your rent is do. We also call it our ‘no late fee’ program.

what forms of payment do you accept?

We accept checks, cash, money orders, travelers checks, Visa, MasterCard, American Express, Debit cards with Visa or Mastercard logo.

are you easy to reach if i have a question?

Yes. We are always just a phone call or email away. You can speak with on-site personnel.
You will never be routed to a call center because we do not use them.

what are my actual move-in costs?

First month’s rent plus a One-time $15 administration fee.

do you send out invoices in advance?

This is an optional service. You can always call us to pay with your credit card securely. Or take advantage of our Free Auto-Pay program. It takes all the hassle out of havingto remember when your rent is do. We also call it our ‘no late fee’ program. Nothing to set up online.

what is the best way to pack my storage unit?

Below are a few examples of the best practices for packing a storage unit that will save you time and money.